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Customer Care FAQs











How can I get service on my warranty?

Contact your original Jamison Bedding dealer. If your original dealer is no longer in business or you have moved outside the service area, please contact the Jamison’s Customer Service. You must be the original purchasing consumer. A copy of original bill of sale is needed to determine original date of purchase. Model name label and law label must be attached to identify the bedding and validate this warranty.





What is covered?

If you purchased a Jamison Bedding mattress set and use it with a foundation providing proper support, this warranty covers manufacturing defects in your Jamison mattress or foundation. Replacement of one piece does not automatically result in the replacement of the other piece. This limited warranty is provided only to the original purchaser.





How long is the coverage period?

The warranty coverage runs from the original date of purchase and varies by model. The warranty code is found on the law label attached to the product. Please see the Jamison warranty brochure for each code’s duration. Repair or replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period.

If you are searching for the most economical investment you can make in your property, this is your product and Jamison is your vendor!





What can I expect Jamison Bedding to do?

If your Jamison mattress or foundation fails due to a manufacturing defect, Jamison will repair or replace the defective product (at its option) exclusive of transportation and inspection charges. Jamison reserves the right to substitute comparable materials or models and does not guarantee that the replacement will match the existing piece in fabric or color.